The IGOM is your definitive source for the latest industry-approved standards harmonizing ground handling processes and procedures for frontline personnel. The AHM & the IATA Ground Operations Manual (IGOM) are now stand-alone, interdependent products which are also available as combos. The AHM is policy driven and focuses on “what to do”. The IGOM is procedure driven, focusing on “how to do it”. For more information such as Table of Contents, product technical requirements and much more, go either to iata.org/ahm or iata.org/igom.